I hope you have all kept healthy during this time. I wanted to touch base with you to let you know that I am booking appointments. I am taking patients on a part time basis days with limited morning appointments and mostly afternoon appointments. I am able to see less patients per day as 10 minutes is left in between patients for cleaning and sanitizing. It might be a bit more challenging to get an appointment however less traffic in the office compared to other multi-disciplinary settings I hope will add to your feeling of safety and risk minimization.
To my patients that I have seen already, welcome back! To those patients I have not yet seen I am looking forward to seeing you for Chiropractic treatment when you feel ready!
I am sending a COVID-19 screening questionnaire for you to print, review and sign once you book an appointment. Please note that you must answer no to all questions in order to keep an appointment with me.
ARRIVING AT THE OFFICE:
Please bring a mask with you. If you do not have a mask, I will provide you with one.
When you arrive, please call me from your car. We will go over your health history first. Once we finish, please come to the door and I will open it for you and close it for you as well. If you have a mask, please put it on before you arrive.
I will check your temperature with a forehead thermometer and provide you hand sanitizer or you may wash your hands in the bathroom. If you can plan around going to the bathroom before you arrive, it would be helpful to minimize your risk.
I will process payment before we start and email you a receipt. Debit (tap preference), e-transfer, and cash will be accepted. As per before, no credit card payments at this time.
If you have your phone, wallet, keys or purse you can place them on a bench in the treatment room that I can sanitize easily between patients. Please limit the amount of items you bring inside if possible. If you are wearing sandals, consider bringing a pair of socks to wear inside.
After treatment, I will sanitize your hands again and I will open the door for you to reduce your need to touch more items.
CLEANING AND PPE:
I will be wearing a mask and gloves during treatment although depending if taping or acupuncture treatment is required, I might need to take the gloves off. I will put on a fresh pair if needed to resume treatment.
Please let me know if you prefer me to wear a fresh gown while treatment or if you would like to wear one on top of your clothes.
Thank you for your accommodation during this time. I am following directive from Public Health as well as my regulatory college to make sure cleaning, sanitizing, and maximum protection protocols are in place for both of our safety and still providing high quality care for you. If there is something more that I can do to make you comfortable and feel safe, please let me know.
Please note that high touch and soft surfaces like waiting room chairs, towels, heating pad, and magazines have been removed.
Please reach out if you'd like to book an appointment. Safety is my first priority! I look forward to seeing you and working through this new "normal."
Sincerely,
Dr. Steph